FAQ

Frequently asked questions

 

Is international shipping available?

No, we do not offer international shipping as of yet.

How do you pack your pieces to ensure they arrive safe?

A lot of time and care goes into packing each piece. Every item is protectively wrapped in both bubble wrap + tissue paper and then carefully packed tightly into a box.

Returns

In the unlikely event of your piece arriving broken or damaged please email louisejanehome@gmail.com with pictures. Once you receive a confirmation email, your piece will be replaced. We do not offer refunds or returns for change of mind.